Reservation
Policy

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Reservation Policy

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Thank you for choosing The Hotel Alyeska

Your reservation is subject to the following terms & conditions:

  • Hotel Alyeska is a non-smoking property – a $250 cleaning fee will be assessed for smoking in any guest room or public area
  • All reservations are subject to $20 per night Resort Fee which provides access to an array of resort-wide services
  • All reservations are subject to 12% lodging tax
  • Rates apply to single or double occupancy; $25 charge for a third and fourth adult.
  • No charge for children (under 18) staying with up to two adults using existing bedding
  • Bed type (king or two doubles) can be requested but are not guaranteed
  • Check-in time is 4 pm / Check-out time is 11 am.
  • Late checkout may be available (based on availability) for an additional fee
  • Unscheduled early departures are subject to a fee of 100% of room rate per room
  • Hotel guests must be 21 or older to check-in for a reservation. Guests under the age of 21 must be accompanied by someone 21 or over during the stay. Guests age 18 or under must be accompanied by a parent or legal guardian.
  • No pets please
  • Cancellation policies & fees and no show fees vary based on stay dates and rates booked.  Please refer to official confirmation email for details.

Cancellation Policy
Our cancellation policy fluctuates based on stay dates. Please refer to your confirmation email for the cancellation policy specific to your reservation, or contact our reservations team for details. The Standard Policy below may not apply to your reservation, based on date of stay.

Standard Policy: In the event of cancelling your reservation after 4pm AKT two days (48 hours) prior to your arrival date, you will be charged for one room night plus tax and resort fee. Modifications will not be permitted within 48 hours of your stay. Cancellations processed prior to 4pm AKT two or more days (48 hours) prior to arrival will result in a full refund.

If you do not arrive for any reason, your reservation will be cancelled and deposit forfeit. Unscheduled early departures are subject to a fee of 100% of room rate per room.

Minimum Night Stay Requirements
The Hotel may require a minimum length of stay during weekends and holidays.

Travel Agents
Qualifying room rates are commissionable at 10%. Qualifying packages are commissionable at 10% of the room portion. Group rates are non-commissionable. A valid IATA number and associated address are required at the time of booking in order to receive 10% commission on qualifying room rates. CLIA numbers are not accepted.

Erroneous Pricing Notice
Alyeska Resort reserves the right not to honor any published prices or coupons that it determines were erroneous due to printing, electronic or clerical error.

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